Network Administrator Associate

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This is technical and analytical work assisting with monitoring
and diagnostics of network data communications. An employee in this
position is responsible for operational (troubleshooting and repair)
support of complex communications and network equipment over a wide
area network. The position refers problems to the proper support areas
and provides customer feedback.

An employee in this position is responsible for planning,
implementing and coordinating the installation or operational support
of simple and complex wide area network systems and associated support
components.

This position reports to the Manager of Network Services and the
work is evaluated on quality of results obtained, conferences,
customer feedback and reports.

Required Skills and Certifications:

Associates degree in business with concentration in MIS, computer science, engineering, statistics or closely related field

One (1) year of experience in network administration

Email careers@mapdevs.com if you have any questions.

Location:

West Palm Beach, FL, US

Hybrid

Industry:

Information Technology

Reference Number:

PBX

Junior Network Administrator

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This is entry level technical and analytical work responsible for
assisting with monitoring and diagnosing network data communications
specifically network tier 1 support.

An employee in a position in this class is responsible for assisting with operational (troubleshooting and repair) support of complex data communications and network equipment over a wide area network. This position refers problems to the proper support areas and provides customer feedback.

This position reports to the Manager of Network Services and the
work is evaluated on quality of results obtained, conferences,
customer feedback and reports.

Required Skills and Certifications:

High School Degree

Two (2) years of college level coursework with a concentration in MIS, computer science, engineering, statistics or closely related field

Email careers@mapdevs.com if you have any questions.

Location:

West Palm Beach, FL, US

Hybrid

Industry:

Information Technology

Reference Number:

PBIX

Telecommunications Administrator II

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This is independent advanced technical and analytical work
involving the planning, design, implementation, management and
operational support of telecommunications voice services.

This classification is distinguished from Telecommunications Administrator
in that this classification is responsible for communication and voice
systems analysis and design planning, development and enforcement of
standards and policies, development of security standardization and
advanced technical support and training of staff.
An employee in a position allocated to this class is responsible
for the installation and operational (troubleshooting and problem
resolution) support of simple and complex telecommunications voice
services.

This position reports to an administrative superior and the
work is evaluated based on quality of results obtained, conferences,
customer feedback and reports.

Required Skills and Certifications:

Degree in Computer Science or closely related field

Three (3) years experience in telephony, networking or VoIP system administration

Email careers@mapdevs.com if you have any questions.

Location:

West Palm Beach, FL, US

Industry:

Information Technology

Reference Number:

PBVII

Senior Telecommunications Administrator

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To apply, please email resume to careers@mapdevs.com

This is independent advanced technical and analytical work
involving project management and systems design for implementation,
management and operational support of complex. telecommunications voice
services.

The employee in this classification is responsible for acting
as the telecommunications project manager and providing budget
preparation for the voice communications project.
An employee in a position allocated to this class acts as a
designer and analyst of simple and advanced complex telecommunications
voice services and mentors other classifications within this series.

Work is performed under general supervision and is reviewed through
conferences, reports and evaluation of results obtained.

Required Skills and Certifications:

Degree in Computer Science or closely related field

Four (4) years experience in telephony, networking or VoIP system administration

Email careers@mapdevs.com if you have any questions.

Location:

West Palm Beach, FL, US

Hybrid

Industry:

Information Technology

Reference Number:

PBVIII

Telecommunications Administrator Associate

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This is basic to intermediate technical and analytical work
involving telecommunications voice services.

An employee in a position allocated to this class is responsible
for implementing and coordinating the installation, enhancement or
operational support of telecommunications and associated support
components. The employee utilizes hardware and software tools to isolate, troubleshoot and repair problems, performs field troubleshooting,
installations, packet captures and system deployments.

Work is performed under general supervision and is reviewed
through conferences, reports and evaluation of results obtained.

Required Skills and Certifications:

Degree in Computer Science or closely related field

Two (2) years experience in telephony, networking or VoIP system administration

Obtain SIP Basics training certification and SSCA (SIP School Certified Associate) training certification, within 11 months of hire.

Email careers@mapdevs.com if you have any questions.

Location:

West Palm Beach, FL, US

Hybrid

Industry:

Information Technology

Reference Number:

PBVI