This is entry level technical and analytical work responsible for
assisting with monitoring and diagnosing network data communications
specifically network tier 1 support.
An employee in a position in this class is responsible for assisting with operational (troubleshooting and repair) support of complex data communications and network equipment over a wide area network. This position refers problems to the proper support areas and provides customer feedback.
This position reports to the Manager of Network Services and the
work is evaluated on quality of results obtained, conferences,
customer feedback and reports.
Required Skills and Certifications:
- High School Degree
- Two (2) years of college level coursework with a concentration in MIS, computer science, engineering, statistics or closely related field
Email careers@mapdevs.com if you have any questions.
Location:
West Palm Beach, FL, US
Hybrid
Industry:
Information Technology
Reference Number:
PBIX